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Installing ISAM Agent on Windows

Installing the ISAM Agent

Installing the ISAM Agent on a Windows target system involves downloading and running a product installation. The installation can be downloaded from to be determined.

The name of the installation file will be as shown below, where n.n.n.n is the version number of the product you have downloaded:

Synergex-SIP-ISAMAgent-n.n.n.n.msi

Executing the installation requires administrator privileges.

The product will be installed into the directory C:\Program Files\Synergex\SIP\ISAMAgent.

Configuring the ISAM Agent

Managing the Service

Upgrading the ISAM Agent

To upgrade the ISAM Agent to a new version:

  • Review the release notes for the new version so you're aware of any prerequisite tasks or tasks that must be completed after the upgrade.
  • Download the installer for the new version and copy it to the target system.
  • Make sure you still have the installer for the version you're currently running, in case you need to revert to that version for any reason. If you don't have it, you can download it from to be determined.
  • Perform any prerequisite tasks as defined in the release notes.
  • When you're ready to perform the upgrade, stop the ISAM Agent service.
  • Execute the installer to perform the upgrade.
  • Perform any post-upgrade tasks as defined in the release notes.
  • Restart the ISAM Agent service.

Removing the ISAM Agent

To remove the ISAM Agent from a Windows target system:

  • Make sure the ISAM Agent is not running.
  • Use either Installed Apps in the Windows Settings App or Programs and Features in the Windows Control panel to remove the product from the system. Look for the product name Streaming Integration Platform ISAM Agent.